Customers are the most valuable resource, in order to better explore the value of customers, and develop more new customers, XX company decided to implement customer relationship management system. Hope that through this system to complete the basic customer information, contact information, contact information, customer service, full sharing of information and standardized management hopes for sales opportunities, customer tracking and recording the development process, improve the ability to develop new customers hope customers will be lost in time when the early warning system for sales staff to take timely measures to reduce losses. And want the system to provide reports to senior corporate clients to keep abreast of the situation. Customer service is a multi-sector, there is a certain process of work. Determine the level of customer service the company s core competitiveness. The customer relationship management system should provide a customer service online platform to custo

CRM\.classpath
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