Title:
enterprice-call-recording-system
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Description: Business telephone customer service is assigned a number of trained customer service agents responsible for ordering, inquiries and complaints, customers simply dial the specified phone you can talk directly with the business agent. This type of service can take advantage of the expertise of business agent, and thus improve work efficiency while greatly improving customer service quality. However, as the volume of business continues to expand, the number of customers and the demand is also growing, increasing the amount of information when the business agent' s work will be more or less problematic. To solve these problems, you can telephone voice recording through enterprise management system will be the customer' s calls are recorded down to be managed to avoid human error is logged.
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企业电话语音录音管理系统.pdf
