Description: the system is conducive to the development of the telecommunications industry better voice value-added services to better serve our customers. The system has the following features : 1, using the most sophisticated CTI (Computer and Communications Integration), networking, database technology, focus on value-added services, customer service industry characteristics and convenient, practical and other functional requirements. 2, the program to meet the functional requirements of systems, security and stability on the premise that the pursuit of the largest hardware and software design for the price, as much as possible to reduce costs; 3, system builders using modular structure, systematic, integrated and modular design, it will help preserve and expand.
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