Title:
Interactive_Voice_Response_System
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Description: In today’s competitive world any business must build flexible systems that adapt easily
to evolving requirements of the critical business processes. IVRS is one such system that
transforms the traditional business model into customer centric model. IVRS is historically
interactive speech memory driven that walk the caller through a series of prompts where they
respond to questions by pressing the combination of one or more buttons of the phone keypad.
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Interactive_Voice_Response_System.pdf
